Agile Transformation

Business Agility Transformation and Adoption Experts

We are Business Agility transformation and adoption experts who use Agile Frameworks to help organizations solve their complex problems and succeed in a changing market.

We are here to offer a new paradigm in filling the gaps that ban you from reaching your business goals.

How do you evolve and grow while protecting your culture and keeping your competitive advantage?

The Roadmap to Agility:

• Alignment
• Predictability
• Innovation

Our solution

We enable organizations implement Agile as an incremental and ceaseless set of Management practices that help in accelerating their products' delivery with high quality; aimed to minimize risks in the cycle of producing the business value. This promotes;

• Flexibility
• Continuous improvement
• Cost control
• Risk reduction

Enterprise Architecture Consulting

Certified Ghana has the expertise and experience to guide your company to digital excellence. We can help you better focus on your enterprise’s big picture by clearing the technical hurdles that draw you back. We are committed to transforming your business into a responsive and agile digital enterprise.

Our Enterprise Architects will show you how they build models, crunch data, and create future states’ roadmaps. They will give you insights into how we can guide your organization through a digital evolution process.

Enterprise Architecture is about business and technology alignment. It ensures business strategy and outcomes are translated into the best possible solutions to meet business demand. It is the discipline of optimizing fragmented technology into an integrated environment that is responsive and supportive of your business strategy.

Enterprise Architecture creates clear and shared goals between the business and IT and a clear line of sight between business outcomes and IT execution, putting the business and IT on the same page. Basically, the role of Enterprise Architect is to act as the glue that binds your technology investments to your business strategies.

Benefits

The benefits of having an Enterprise Architecture are:

• Frees unit IT staff time to work mission-specific projects and innovations
• Enables more innovation at the departmental level
• Provides a stronger technology infrastructure at the central technology core
• Guides where a service belongs on the service level (community, toll, public good)
• Reduces risk and exposure
• Lowers total cost of service ownership
• Lessens duplication of effort and services
• Increases reuse of existing systems and system components

Project Management Services

Certified Ghana is an established thought leader in project, programme and change management. At Certified Ghana, we believe project management consultancy services are vital for high impact, time sensitive projects; those most critical to your organization’s success. With over 10 years’ experience of varied change and project management services, developed and refined in the field, we assist organizations in doing the right projects, those with strategic alignment that make the best use of your time, talent, and budget as well as doing them right.

Our Project Management Portfolio/ (Solutions)

• Product development
• Business process management
• Regulatory & quality
• Supply chain optimization
• Change management
• Business technology
• Capital project management
• trategy realization
• Collaborative project management office

Our highly qualified Project Management Team utilizes discipline and leadership to break down functional silos, engage stakeholders, and ensure your initiatives are completed within budget, scope, and schedule.

We manage your project from initiation to completion. Or if your active project is missing milestones or is lacking momentum, contact us and we will deploy project management consultants to get your project back on track.

Service Management Consulting

IT Service Management consulting helps companies tune their IT processes in line with business wants and needs. With over 10 years’ experience in IT Service Management, Certified Ghana offers a wide range of ITSM consulting and implementation services for businesses of any size and industry.

Some Challenges We Solve

Companies may face plentiful ITSM-related challenges. They can be general or specific. But regardless of that, we can help you tackle any of them, for instance:

Inefficiency of IT support across distributed business units

Giving a single view on the IT processes and infrastructure, an ITSM solution will speed up IT support processes across a distributed IT environment.

Failure to manage multiple IT service vendors with different SLAs and overlapping areas of responsibility

Integrating your ITSM solution with those of your vendors’ as well as configuring Service Level Management functionality and creating different task workflows for different vendors can help your company successfully manage your cooperation with multiple vendors. With Certified Ghana’s ITSM knowledge, your company can deal with overlapping areas of responsibility through establishing systematic problem management and paying extra attention to finding the root cause.

Inability to assess IT employees’ performance

We can help you exploit IT employee performance information to measure KPIs for IT employees, assignment groups and regional units. It’ll make it easier to visualize performance trends and react to them.

Lack of preventive efforts in IT service management

By designing and implementing Problem Management, our specialists can help your IT support analyze and root out the causes of incidents to prevent such incidents from occurring again.

Benefits

• Improve Efficiency
• Reduce Operational Costs
• Risk-Free Implementation of IT Changes
• Improve Accountability Through Standardization