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ITSM & Enterprise Architecture

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Showing 1–9 of 11 results

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VeriSM™ Foundation

3,500.00
5 Days Intensive Bootcamp Ransford Mensah, PhD

VeriSM™ is a service management approach that helps service providers to create a flexible operating model to meet desired business outcomes. It helps organizations to define their service management principles. These principles will be relevant to all products and services, and include areas like security, quality, cost and risk. Service management principles are defined and communicated throughout the organization, acting as ‘guardrails’ or guides for all product and service development and operation.

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ITIL 4 Foundation

1,700.00
1 month (Saturdays only) Ransford Mensah, PhD Master

ITIL 4 Foundation is an introductory-level course intended for IT professionals responsible for developing, supporting, and operating application-based IT services (e.g., messaging) and infrastructure-based IT services (e.g., network services).

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CISSP: Certified Information Systems Security Professional

6,500.00
5 days (boot camp training) Master

Decription

Welcome to Certified Information Systems Security Professional (CISSP)®: Fourth Edition. With your completion of the prerequisites and necessary years of experience, you are firmly grounded in the knowledge requirements of today’s security professional. This course will expand upon your knowledge by addressing the essential elements of the eight domains that comprise a Common Body of Knowledge (CBK)® for information systems security professionals. The course offers a job-related approach to the security process, while providing a framework to prepare for CISSP certification.

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ITIL®2011 Service Transition (ST)

5,700.00
3 Days (Intensive Bootcamp Training) Ransford Mensah, PhD Master

Upon successful completion of the education and examination components related to this certification, candidates can expect to gain competencies in the following:

  • Introduction to Service Strategy
  • Service Strategy Principles
  • Service Strategy  Processes
  • Governance
  • Organizing for Service Strategy
  • Technology Considerations
  • Implementing Service  Strategy
  • Service Strategy Challenges, Critical Success Factors and Risks

In addition, the training will include examination preparation, including a mock examination opportunity.

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ITIL® 2011 Service Strategy (SS)

5,700.00
3 days (Intensive Bootcamp) Ransford Mensah, PhD Master

Upon successful completion of the education and examination components related to this certification, candidates can expect to gain competencies in the following:

Introduction to Service Strategy
Service Strategy Principles
Service Strategy  Processes
Governance
Organizing for Service Strategy
Technology Considerations
Implementing Service  Strategy
Service Strategy Challenges, Critical Success Factors and Risks

In addition, the training will include examination preparation, including a mock examination opportunity.

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ITIL® 2011 Service Operation SO

5,700.00
4 days (Boot camp) Ransford Mensah, PhD Master

Class Overview
Upon successful completion of the education and examination components related to this certification, candidates can expect to gain competencies in the following:

Introduction to Service Operation

  • Service Operation Principles
  • Service Operation Processes
  • Common Service Operation Activities
  • Organizing for Service Operation
  • Technology Considerations
  • Implementation of Service Operation
  • Challenges, Critical Success Factors and Risks

In addition, the training will include examination preparation, including a mock examination opportunity.

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ITIL® 2011 Service Design (SD)

5,700.00
4 days (Boot camp) Ransford Mensah, PhD Master

Class Overview

Upon successful completion of the education and examination components related to this certification, candidates can expect to gain competencies in the following:

  • Introduction to Service Design
  • Service Design Principles
  • Service Design Processes
  • Service Design Technology-Related Activities
  • Organizing for Service Design
  • Technology Considerations
  • Implementation and Improvement of Service Design
  • Challenges, Critical Success Factors and Risks
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ITIL® 2011 Managing Across the Lifecycle (MALC)

5,700.00
4 days (Boot camp) Ransford Mensah, PhD Master

Class Overview

Candidates can expect to gain competencies in the following upon successful completion of the education and examination components related to this certification:

  • Introduction to IT Service Management Business and Managerial issues
  • Management of Strategic Change
  • Risk Management
  • Managing the Planning and Implementation of IT Service Management
  • Understanding Organizational Challenges
  • Service Assessment
  • Understanding Complementary Industry Guidance and Tool Strategies
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ITIL® 2011 Foundation

1,700.00
4 days (Boot camp) Ransford Mensah, PhD Master

ITIL®Foundation is an introductory-level course intended for IT professionals responsible for developing, supporting, and operating application-based IT services (e.g., messaging) and infrastructure-based IT services (e.g., network services).