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5 Days Intensive Bootcamp Ransford Mensah, PhD
VeriSM™ is a service management approach that helps service providers to create a flexible operating model to meet desired business outcomes. It helps organizations to define their service management principles. These principles will be relevant to all products and services, and include areas like security, quality, cost and risk. Service management principles are defined and communicated throughout the organization, acting as ‘guardrails’ or guides for all product and service development and operation.