ITIL 4 Foundation
- Provides a practical understanding of ITIL 4 key concepts, principles, processes, and functions
- Prepares students to pass the ITIL 4 Foundation exam
This course is ideal for anyone looking to begin a career in ITSM, or build on their knowledge using one of the world’s most highly recognised ITSM standards. Students who have earned a certification in ITIL V3 Foundation or above can also take the course to transfer over to ITIL 4.
ITIL 4 Foundation is an introductory-level course intended for IT professionals responsible for developing, supporting, and operating application-based IT services (e.g., messaging) and infrastructure-based IT services (e.g., network services).
The exam doesn’t have any prerequisites, and you don’t need to have any prior knowledge of IT Service Management to understand this course
Three days – includes lecture, exam preparation, and exam
Includes the exam leading to the ITIL 4 Foundation Certificate in IT Service Management (40 questions, multiple-choice – 26/40 to pass)
Maximum of 15 students
GHC 3,300 (International exam inclusive)